Yes, that’s called strategy. Why can’t we have that? –BillG on Sony Memory Stick c. 1998-99.
I was on the performance dev team in Office9. Our job was to 'help' others keep their memory footprint down, but boy it isn't easy to go troubleshoot someone else's code, make it smaller and faster. So anyway, early on in the cycle, I notice I've got a process in the tray (did we call it that then?) called 'Store', and the only UI element was 'Exit'. Of course, it's early, whatever UI there's to be just isn't there yet. But all I could tell was, it was consuming an enormous amount of memory - like as much as Word/Excel/Outlook combined - and when I clicked 'Exit', I could see no difference on my machine whatsoever. So I sent mail, probably to way too many people, saying "I don't know what store.exe is, but I don't like it." I was given a mild talking-to, team spirit and all, but hey I was perf for gosh sake, and some folk did whisper that they rather agreed.
I worked on Outlook 98, but on the split off team doing other platforms under Kurt Delbene, who had just moved over from Exchange. We worked on Outlook Web Access, Outlook for Mac, and Outlook (in Java!) I am one of the few people in history that has sent and received an email using Outlook Java 🏆
Great chapter. Why was Bill G so intent on proprietary standards?
"a protocol known as DAV, which was previously a contentious topic discussed earlier in this chapter." I'd like to see that. I missed it somehow and my search feature is failing me.
I was semi-involved with webDAV from the outset, and watching the Microsoft co-leader was, umm, interesting in a social-science way. My engagement was from the DMA/ODMA side of things where the greater angst would be over SharePoint (after Lotus Notes earlier). Xerox DocuShare dropped a stitch for really stupid reasons although I see it is still alive and kicking. The DocuShare folk misunderstood DAV as well. This was all before I dented my sword on ODF/OOXML and broke it completely on OpenOffice :).
I thought the WOSA model was great though. I used it in pitches on Document Enabled Networking (later merged into DMA) to Novell. The conceptual clash there was that, since the Novell server had a directory service, and the directory was really a database, shouldn't an on-server DMS use that repository? Eastman Software had the same challenge in providing Image Enabled Networking. We (Xerox XSoft) refused to swallow that pill and we soon parted ways as Novell decided to pursue some email-tied approach (akin to the Exchange database confusion, I suppose).