I remember one of our testers had a crashing bug on first boot after install that we couldn’t reproduce but it happened reliably on his machine. Who knew how many other machines configured like this tester’s were in the wild so we had to take the bug seriously. Wipe the machine, do a full install, boot — crash. Debugger showed weird results. Why is this memory reference failing, when we put a breakpoint on the same line on another machine, it works?? Someone — wish I could remember who — suggested “try reseating the RAM.” Opened the cover, removed each RAM SIMM, reseated it, rebooted — no crash. Sometimes it really IS the hardware.
There was some req with 'Designed for Win95' where uninstall had to delete *everything*, as if you'd never been there. Outlook said "the guy has typed in his email+pwd, he has to uninstall+reinstall, we don't want to put him though that again", thus keep the regkey with the info. Windows said them's the rules. Office said okay fine, screw your logo, we'll do without. Windows caved. Do I remember this right?
We definitely left some “turds” behind as Heikki called them and we got exceptions for it. There was a second page of the letter that listed those but I don’t seem to have it handy.
I remember one of our testers had a crashing bug on first boot after install that we couldn’t reproduce but it happened reliably on his machine. Who knew how many other machines configured like this tester’s were in the wild so we had to take the bug seriously. Wipe the machine, do a full install, boot — crash. Debugger showed weird results. Why is this memory reference failing, when we put a breakpoint on the same line on another machine, it works?? Someone — wish I could remember who — suggested “try reseating the RAM.” Opened the cover, removed each RAM SIMM, reseated it, rebooted — no crash. Sometimes it really IS the hardware.
There was some req with 'Designed for Win95' where uninstall had to delete *everything*, as if you'd never been there. Outlook said "the guy has typed in his email+pwd, he has to uninstall+reinstall, we don't want to put him though that again", thus keep the regkey with the info. Windows said them's the rules. Office said okay fine, screw your logo, we'll do without. Windows caved. Do I remember this right?
We definitely left some “turds” behind as Heikki called them and we got exceptions for it. There was a second page of the letter that listed those but I don’t seem to have it handy.