Hardcore Software by Steven Sinofsky

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BONUS: Avoiding Escalation in Decision-Making

hardcoresoftware.learningbyshipping.com

BONUS: Avoiding Escalation in Decision-Making

"The negative feelings around 'approval' (and the associated behavior of 'escalation') come from the notion that when you want to do something you have to somehow seek approval from management."

Steven Sinofsky
Jun 20, 2022
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BONUS: Avoiding Escalation in Decision-Making

hardcoresoftware.learningbyshipping.com
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BONUS POST—For all email list recipients

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In follow-up conversations on twitter and DMs, several asked about how exactly did the Windows (and Windows Live) teams move away from the culture of escalation and improve decision-making?

One of the most visible tools of the culture of escalation was the “review meeting” with an executive. These meetings were o…

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