046. Prioritizing a New Type of Customer [Ch. VIII]

"I think you should attend. Who knows, maybe it will be a script some day!?" –NatalieY pitching me on a new HR course

This new chapter begins the middle of the PC era, starting in 1998, as I experienced. In a very short time, the industry from customers to suppliers, went through enormous change. It is easy to look at the products to see the change as we moved from 8-bit or 16-bit systems that could hardly power the software we wrote (that practically did not work) to …