[LISTEN] 102. The Experience
"This is the biggest shift in Windows…" —Walt Mossberg to Julie Larson-Green during an on-stage demonstration of Windows 8, June, 2011.
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A challenge that comes with writing down experiences occurs when writing about events that readers lived through, have strong opinions about, and feel they know the full story. My purpose here is to share what we were thinking and doing at the time, how a broad set of people reacted, and then to offer my views of the reasons leading to the results. That is a way of saying this section is going to start with what we set out to do, not where we ended.